Return and Refund Policy

Effective Date: 01-01-2024

Overview

Our refund and return policy lasts 30 days. If 30 days have passed since your purchase, we can’t offer you a full refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it..

 

 

Refunds

Once your return is received and inspected, we will send you an email notifying you of the approval or rejection of your refund.

If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within 7 to 10 days.

Late or Missing Refunds

If you haven’t received a refund yet:

  • Check your bank account.
  • Contact your credit card company (it may take some time for the refund to be posted).
  • Contact your bank (there is often some processing time before a refund is posted).

If you’ve done all this and still haven’t received your refund, please contact us at pinpocket.pvt.ltd@gmail.com.

Sale Items

Only regular-priced items may be refunded. Sale items cannot be refunded.

Exchanges

We only replace items if they are defective or damaged. If you need an exchange for the same item, please contact us at Peoplemartdgtl@gmail.com and send your item to C-1/493 CHITRAKOOT YOJNA SECTOR 1 VAISHALI NAGAR JAIPUR. Exchanges must be requested within 7-10 days of receiving your order and exchange order will be delivered in 5-7 business days

C-1/493 CHITRAKOOT YOJNA SECTOR 1 VAISHALI NAGAR JAIPUR, India.

Gifts

If the item was marked as a gift when purchased and shipped directly to you, you will receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.

If the item wasn’t marked as a gift, we will send a refund to the gift giver, who will be notified about your return.

Shipping Returns

To return your product, mail it to:

C-1/493 CHITRAKOOT YOJNA SECTOR 1 VAISHALI NAGAR JAIPUR

You are responsible for paying your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted.

Depending on your location, the time for your exchanged product to reach you may vary.

If returning expensive items, consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee receipt of your returned item.

Need Help?

Contact us at Peoplemartdgtl@gmail.com for any questions regarding refunds and returns.